1. The printhead is required to be installed by professional persons.
2. Due to the nature of printer parts and many factors that go with their installing, we do not accept returns or refunds on electronic or service parts. Once the package is delivered, it is the customer's responsibility to check the package. If there is any visible damage, please refuse the shipment and call us at +62 021-28132850 or contact firstname.lastname@example.org.
3. Please serioursly pay attention to information of printhead model while purchasing from us. Once received your item, please inspect if the printhead matches up with the model you required.If you have any problems, it is very important that contact us as soon as possible before installing it onto machine. Please be aware that we don't accept any return and refund once the printhead is installed on the machine.